Fractional talent · RPO and embedded hiring
A focused route into our Fractional model: we work inside your team, run recruitment end to end under your brand, and hand back a process you can keep running.
New to this? Read the plain-English guide to what RPO is
RPO (recruitment process outsourcing) is when a business hands all or part of its hiring to an external partner who runs recruitment as an extension of the internal team. The partner owns sourcing, screening, scheduling, offers and reporting, usually for a fixed monthly fee rather than a fee per placement.
The distinction that matters is ownership. A recruitment agency is engaged transactionally to fill a role and is measured on that placement. An RPO partner is engaged to run the hiring function and is measured on how well the function performs: quality of hire, time to hire, candidate experience, and whether your hiring managers are actually being supported.
Embedded recruitment is the model most growing companies mean when they ask about RPO. Instead of a large outsourced service centre, a recruiter works inside your team — in your tooling, in your standups, using your email domain and your employer brand. Candidates experience it as your company hiring, because it is.
For companies between their first hire and their first internal talent team, this is usually the gap: too much hiring to handle ad hoc, not enough to justify a permanent talent acquisition headcount. RPO services are designed for exactly that stage.
Most RPO companies in the UK are built for enterprise volumes — long contracts, offshore delivery centres and a service desk between you and your candidates. If you're a growing UK business hiring steadily rather than in the hundreds, that shape rarely fits. What you usually need is one accountable recruiter operating inside your business, on your systems, with a process you keep afterwards.
The difference between RPO and a recruitment agency is what you buy: RPO buys a hiring function for a fixed fee tied to scope, an agency buys a single placement for a percentage of salary. Use an agency for one vacancy, RPO for a hiring plan.
| Comparison point | RPO / embedded | Contingent agency |
|---|---|---|
| What you engage | A hiring function that runs your process | A specialist to fill a specific role |
| How it's charged | Fixed cost tied to scope and capacity | Success fee, typically a percentage of salary |
| Measured on | Funnel health, quality and speed across all hiring | The placement itself |
| Candidate experience | Your employer brand, your tooling, your domain | Agency acts as intermediary |
| What's left behind | Process, templates, scorecards and ATS configuration | The hire |
| Best when | You have a rolling hiring plan | You have one defined role and a live start date |
What you engage
RPO / embedded
A hiring function that runs your process
Contingent agency
A specialist to fill a specific role
How it's charged
RPO / embedded
Fixed cost tied to scope and capacity
Contingent agency
Success fee, typically a percentage of salary
Measured on
RPO / embedded
Funnel health, quality and speed across all hiring
Contingent agency
The placement itself
Candidate experience
RPO / embedded
Your employer brand, your tooling, your domain
Contingent agency
Agency acts as intermediary
What's left behind
RPO / embedded
Process, templates, scorecards and ATS configuration
Contingent agency
The hire
Best when
RPO / embedded
You have a rolling hiring plan
Contingent agency
You have one defined role and a live start date
If you have a single role to fill rather than a hiring plan to run, the agency model is genuinely the better buy. See how we run contingent search
RPO is an umbrella term covering several quite different arrangements. These are the ones worth knowing before you go to market.
The partner owns the entire recruitment function across all roles — strategy, sourcing, delivery, technology and reporting. Traditionally built for enterprise hiring volumes and typically a multi-year arrangement.
A defined hiring programme with a start and an end: a new office, a post-funding build-out, or a team replacement. Same model, scoped to the programme rather than running indefinitely.
A recruiter works inside your team using your systems, your email domain and your employer brand. Candidates experience it as your company hiring directly. This is the model we run, because it fits growing teams far better than an outsourced service centre does.
Advisory work can technically be folded into an RPO engagement — process design, tooling and interview structure all sit within scope. In practice our embedded team focuses on delivery, and we run advisory as its own piece of work so it gets proper attention rather than being squeezed around live roles.
Talent advisoryEngineering, data and product hiring: calibrated scorecards, structured interview loops and screening that protects your senior engineers' time.
Tech RPOVolume and management hiring across an estate, run as one process with same-day screening and site-level reporting.
Hospitality RPOFee-earner and business services hiring, with discreet approaches made under your own firm's name.
Professional services RPOHow it works
RPO works in five stages: diagnose the hiring plan, embed a recruiter in your team, run the process end to end, report on the funnel, then hand the process back.
Map the hiring plan, current process, tooling and bottlenecks before touching a single role. This is where you find out whether the problem is sourcing, interviewing or decision-making.
A dedicated recruiter joins your team — your Slack, your ATS, your calendars, your branding. Candidates deal with your company, not an agency intermediary.
The recruiter owns the pipeline end to end: sourcing, screening, interview coordination, feedback chasing, offer management and hiring-manager support.
Pipeline health, funnel conversion, time to hire and source performance are reported on a fixed cadence, so hiring decisions are made on evidence rather than instinct.
The process, templates, scorecards and ATS configuration stay with you at the end. A good RPO engagement should make itself replaceable.
FAQs
RPO stands for recruitment process outsourcing. It's a model where a business hands all or part of its recruitment function to an external partner who runs it as an extension of the internal team, rather than filling roles transactionally.
An agency is engaged per role and is typically paid a percentage of salary when a candidate is placed. An RPO partner is engaged to run the hiring function itself — owning process, tooling, reporting and candidate experience across all roles, usually on a fixed cost rather than per-placement fees.
Embedded recruitment is a form of RPO where the recruiter works inside your team using your systems, your email domain and your employer brand. Candidates experience it as your company hiring directly, because the recruiter is operating as part of your business rather than as an external intermediary.
No. Traditional enterprise RPO was built for very large hiring volumes, but embedded models are designed for smaller, growing teams — typically businesses with continuous hiring that isn't yet enough to justify a permanent in-house talent acquisition hire.
You shouldn't. In an embedded model you keep the hiring decisions, the employer brand and the candidate relationship. The partner owns the process and the legwork, and reports back on it. The tooling and process should remain yours at the end of the engagement.
Embedded and RPO engagements are usually priced on a fixed monthly basis tied to scope and capacity, rather than a percentage of each salary. That makes hiring costs predictable and stops cost scaling with the seniority of the roles you happen to be filling. Get in touch and we'll scope it against your hiring plan.
The partner takes ownership of the recruitment process rather than individual vacancies. In practice that means agreeing the hiring plan, working inside your ATS and communication tools, running sourcing and screening, coordinating interviews, managing offers, and reporting on the funnel. Your team keeps the hiring decisions; the partner runs everything that leads up to them.
Costs become predictable because they are tied to scope rather than to a percentage of each salary. Candidates deal with your brand rather than an intermediary. Hiring data sits in one place, so decisions can be made on funnel evidence. And because the process and tooling are built inside your business, capability stays with you after the engagement ends.
Usually when hiring becomes continuous rather than occasional, but not yet large enough to justify a permanent talent acquisition hire. Common triggers are a funding round, entering a new market, opening a new function, or realising that per-placement agency fees across several roles now cost more than a dedicated resource would.
Project RPO covers a defined burst of hiring with a start and an end — opening an office, building out a team after an investment round, or replacing a large cohort. It uses the same embedded model as ongoing RPO but is scoped to that specific programme rather than running continuously.
RPO covers permanent hiring and the recruitment process behind it. An MSP, or managed service provider, manages a contingent workforce — contractors, temporary staff and the suppliers providing them, including timesheets, compliance and rate management. They solve different problems and are sometimes run alongside each other in larger organisations.
Ask three things. Who actually does the work — the person in the pitch, or an unnamed delivery team? Does the recruiter work under your brand and inside your systems, or theirs? And what do you keep at the end — a set of invoices, or a documented process, scorecards and clean data in your own ATS? Those answers separate an embedded partner from an outsourced service desk far more reliably than a fee comparison does.
Yes. We're a remote-first UK team and work with employers nationally, including London, Manchester and Birmingham. Where being on site matters — calibration sessions, assessment days or a new site opening — we travel to you.
It should be. Hiring engineers, hospitality teams and fee-earners are genuinely different problems, so the sourcing, screening and interview design differ accordingly. We publish how the model changes for technology, hospitality and professional services rather than describing one generic process.
Scope an RPO engagement
Tell us what you're hiring over the next few months and we'll come back with an honest view of whether embedded RPO fits, what it would take to run it, and where the process is likely to break first.
A person reads your hiring plan — not an autoresponder. If RPO clearly isn't the right model for what you've described, we'll say so and point you at the one that is.
We walk through the roles, the timeline, who's involved in interviews and what tooling you already have. No slides, no discovery workshop, no obligation.
You get the recommended model (end-to-end, project or embedded), how the engagement would be resourced, what we'd measure it on and a fixed monthly cost tied to that scope.
Tell us what you're hiring for and we'll tell you honestly which approach fits — even when the answer isn't us.